DISCOVER OCEANA GIFT CARD INCENTIVE PROGRAM - Frequently Asked Questions

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What is this program?

The Discover Oceana Gift Card Incentive Program is a way to support Oceana small businesses through the cash crunch caused by COVID-19.  Purchasing gift cards is a great way to support your favorite restaurants, boutiques, retailers, spas, gyms and more!

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What if a business closes before I can use my gift card?

Like all gift cards, there are no guarantees. Refunds will not be available through this program, so please make your selections with this in mind.

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How/when will I receive my gift card?

You will immediately receive your gift card electronically upon purchase via download and email.

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When can I redeem my gift card?

This depends on the business.  We recommend calling or emailing the individual business if you have any questions about redemption and current hours of operation.

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I don’t see a receipt in my email.  Where is it?

Your receipt will be coming from GiftUp. Please be sure to check your spam folder. This should be sent within a few minutes of your order completion.  Send us an email if you’re having trouble. or call 231-301-8449 or text 517-278-2070 (Nichole Steel).

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My favorite business isn’t on here. How can I get them involved?

If your favorite business within Oceana County is not listed, they may not have registered to participate in the program or their sales through the program have exceeded the program’s cap.  You may still purchase gift cards directly from the business.

 

If you have additional questions, please contact us at info@takemetohart.org.

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Terms of Service

The Hart Economic & Redevelopment Team is the administrator of the OC Gift Card Incentive Program. No refunds or exchanges will be given.  
 
Gift cards issued under this program carry the same risk that all gift cards have. Specifically, the merchant issuing the gift card may cease business and not be able to provide the goods or services.
 
After the issuance of the gift card, purchasers should contact the merchant directly with any questions or problems. Purchasers understand and agree that problems associated with a gift card are the sole responsibility of the issuing merchant and not the Hart Economic & Redevelopment Team. Purchaser releases the Hart Economic & Redevelopment Team from all liability and responsibility associated with the failure of the issuing merchant to be able to provide the goods or services.